FlexAbilities – Privacy Policy
Last Updated: November 20, 2025
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This Privacy Policy explains how FlexAbilities (“FlexAbilities,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you use our website www.flex-abilities.com
and any related subdomains, content, products, and services (collectively, the “Site”).
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By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, you should not use the Site.
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1. Information We Collect. We collect information in three main ways: (1) information you provide directly, (2) information collected automatically, and (3) information from third-party service providers (like payment processors). 1.1 Information You Provide Directly. When you interact with the Site, you may choose to provide us with: Account and profile information: Name, Email address, Username and password. Purchase and subscription information: Products or subscriptions purchased, Billing-related contact details (e.g., name and email). Communication information: Messages you send to us (e.g., customer support emails), Responses to surveys, feedback, or reviews. Other information you choose to provide: Any additional information you voluntarily submit through forms, questionnaires, or other interactions on the Site. We do not collect or store your full payment card details. Payment card information is handled by third-party payment processors. 1.2 Information Collected Automatically. When you visit or use the Site, we may automatically collect certain information, including: 1) Device and usage information, IP address, Browser type and version, Device type, operating system, Pages viewed, time and date of visits, referring URLs, General location information based on IP (e.g., city/region). 2) Cookies and similar technologies. We use cookies and similar tools to: Keep you logged in, Remember your preferences, Support workout / content features during your current session, Help us understand how the Site is used so we can improve it See Section 4 below for more detail on cookies. 1.3 Information from Third Parties. We may receive limited information about you from third-party services that help us operate the Site, including: Payment processors (e.g., PayPal, Stripe, Wix Payments) – basic payment confirmation details such as transaction ID, payment status, and associated email address. Website hosting and analytics providers – aggregated usage statistics (such as page views and general usage trends). We do not receive your full payment card numbers from payment processors.
2. How We Use Your Information. We may use the information we collect for the following purposes: To provide and maintain the Site and Services, Create and manage your account, Process purchases and subscriptions, Provide access to digital content and features, To personalize your experience, Tailor content and recommendations to your interests, Remember your settings and preferences, To communicate with you, Send transactional emails about your account, purchases, or subscription (e.g., receipts, renewal notices, service updates), Respond to your questions, support requests, or feedback, Send optional newsletters or marketing communications (you can opt out at any time), To improve the Site and develop new features, Analyze how users interact with the Site, Monitor performance, troubleshoot issues, and improve usability, To maintain safety, security, and legal compliance, Detect, prevent, and address fraud, abuse, or security incidents, Enforce our Terms of Use, Comply with legal obligations and respond to lawful requests from authorities, We do not use your personal information to build profiles for targeted advertising across third-party websites.
3. How You Can Access, Update, or Delete Your Information. 3.1 Managing Your Account Information. If you have an account on the Site, you can: Review and update your information by logging into your account and editing your profile details. Update your email preferences or unsubscribe from promotional emails by using the link in those emails or adjusting your settings (where available). 3.2 Deleting Your Account and Personal Data. You can delete your account and associated personal information as follows: Sign in to your account. Navigate to “Account Settings” (or similarly labeled section).
Select “Delete Account” (or similarly labeled option). This process is designed to remove personally identifiable information associated with your account from our active systems. Certain limited information may be retained where required for legal, accounting, or security purposes (for example, basic transaction records). If you encounter any issues deleting your account, you may contact us at shelby.flexabilities@gmail.com and we will assist you.
4. Cookies and Similar Technologies. 4.1 What Are Cookies? Cookies are small text files stored on your device when you visit a website. They allow the Site to recognize your browser and remember certain information, such as your login status or preferences. We may use: Session cookies – temporary cookies that are deleted when you close your browser. Persistent cookies – cookies that remain on your device for a set period or until you delete them. 4.2 How We Use Cookies. We use cookies to: Keep track of your login state so you can access member-only content. Provide workouts or content during your current session, including for visitors who are not logged in. Understand how users navigate the Site, which helps us improve performance, layout, and features. 4.3 Managing Cookies. Most web browsers allow you to control cookies through their settings. You can: Choose to have your computer warn you each time a cookie is being set, or Turn off some or all cookies altogether. If you disable cookies: Some features of the Site may not work properly. In particular, logged-in features, account access, and certain workout/content features may not function.
5. How We Share Your Information. We do not sell, trade, or rent your personal information to third parties. We may share your information with: Service providers / processors,
Payment processors (to process your payments), Website hosting, analytics, and email service providers (These parties are authorized to use your information only as necessary to provide services to us and are expected to protect your information appropriately). As required by law or to protect rights, To comply with applicable laws, regulations, legal processes, or governmental requests, To enforce our Terms of Use or protect the security or integrity of our Site, To protect our rights, property, or safety, or the rights, property, or safety of others. Business transfers: In the event of a merger, acquisition, reorganization, or sale of some or all of our assets, personal information may be transferred as part of that transaction, subject to the same or equivalent protections. We do not allow third parties to use our Site for their own cross-site behavioral advertising tracking (for example, we do not participate in third-party ad networks that track you across unrelated websites for targeted ads).
6. Third-Party Services and Links. Our Site may include:Embedded content or links to third-party websites or services (such as payment processors, video hosting platforms, or social media pages).
We do not control and are not responsible for the privacy practices of third-party websites. If you follow a link to any other site, their own privacy policy will apply. We encourage you to review the privacy policies of any third-party sites you visit.
7. Data Security. We take reasonable and appropriate measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or destruction.These measures include:
Storing personal information behind secured networks with limited access, Requiring those with access to keep information confidential, Using SSL (Secure Socket Layer) encryption when transmitting sensitive information, such as during account login or payment-related interactions, All payments are processed by third-party payment gateways, and your full payment card details are not stored or processed on our servers. No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee absolute security.
8. Data Retention. We retain personal information for as long as reasonably necessary to: Provide the Services to you, Fulfill the purposes described in this Privacy Policy, Comply with legal, tax, or accounting obligations, Resolve disputes and enforce agreements. When we no longer need personal information for these purposes, we will delete or anonymize it where feasible.
9. Children’s Privacy. Our Site and Services are not directed to children under 13 years of age, and we do not knowingly collect personally identifiable information from children under 13. If you are under 13, you should not use the Site or provide any personal information. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as soon as reasonably possible. Parents or guardians who believe their child has provided personal information to us may contact us at shelby.flexabilities@gmail.com
to request deletion.
10. Your Rights and Choices. Depending on where you live, you may have certain rights regarding your personal information, including the rights to: Access the personal information we hold about you, Correct inaccurate or incomplete information, Delete your personal information (subject to legal obligations to retain certain data), Object to or restrict certain types of processing, Opt out of receiving marketing emails, You can exercise many of these rights directly by: Logging into your account and updating your profile; Using the “Delete Account” function as described in Section 3.2; Clicking the “unsubscribe” link in marketing emails. If you have questions or wish to make a request related to your personal information, you can also contact us at shelby.flexabilities@gmail.com. We may take reasonable steps to verify your identity before fulfilling your request.
11. “Do Not Track” Signals and CalOPPA. Some browsers include a “Do Not Track” (“DNT”) setting that can signal websites you visit that you do not wish to be tracked. There is currently no universally accepted standard for how to respond to DNT signals. At this time, our Site does not respond to DNT signals in a standardized way. However, as noted above, we do not sell your personal information and do not allow third parties to collect data on our Site for cross-site behavioral advertising. We comply with applicable requirements of the California Online Privacy Protection Act (CalOPPA) by posting this Privacy Policy and describing the categories of personal information we collect and how we use and share it.
12. International Users. Our Site is operated from the United States (State of Alaska). If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using the Site, you consent to the transfer of your information to the United States and to the processing of your information in accordance with this Privacy Policy.
13. Changes to This Privacy Policy. We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. In some cases, we may provide additional notice (such as a banner on the Site or an email) if the changes are material or required by law. Your continued use of the Site after the updated Privacy Policy is posted constitutes your acceptance of the changes.
14. Contacting Us. If you have any questions or concerns about this Privacy Policy, or about how we handle your personal information, you may contact us at Website: www.flex-abilities.com or Email: shelby.flexabilities@gmail.com